Betting isn't just about winning — it's entertainment. At 39bet, we believe every player deserves to game responsibly. Our tools and guidelines are here to keep you in control at all times.
Online betting is growing in popularity across Bangladesh. Placing bets on cricket or football matches, playing casino games – it's all possible from home now. But like any form of entertainment, betting has its limits. Responsible gambling means knowing what you can afford, keeping a clear head, and focusing on the fun – not chasing profits.
At 39bet, we don't just want to entertain — we want every member to stay healthy and happy. That's why 39bet provides dedicated responsible gaming tools, limit-setting options, and access to support. Because we believe an informed, responsible player is the best kind of player.
If you ever feel that betting is affecting your life negatively – your family, work, or finances – reach out to 39bet right away. Our team is always here for you.
39bet is strictly for users aged 18 and above. Accounts found to belong to minors will be closed immediately.
Every protection feature we offer gives you full control over your play.
Set a limit on how much you deposit daily, weekly, or monthly. Once a limit is in place, it cannot be increased for at least 24 hours.
Set a maximum amount you're willing to lose within a given period. If you reach that limit, 39bet will automatically stop your betting.
Decide in advance how long you want to play. When your time is up, the system will alert you and give you the option to log out.
If you feel like you need a break, you can self-exclude from betting for anywhere between 1 day and 6 weeks. During this period, no betting or deposits will be allowed.
If you feel the need, you can exclude yourself entirely for anywhere between 6 months and 5 years. Your account cannot be reactivated while the exclusion is in effect.
Pop-up notifications will appear at regular intervals showing how long you've been playing and how much you've spent.
Setting limits on 39bet takes just a few minutes. Once set, your betting stays in check at all times.
Reducing a limit takes effect immediately, but increasing one requires a cooling-off period of 24 to 72 hours – that's the core principle of responsible gambling.
Log in to your 39bet account and go to the Profile section. Click your name or avatar in the top right corner.
Look for the "Responsible Gambling" or "Responsible Gaming" option in your account settings and click it.
Select the type of limit you want to set – Deposit Limit, Loss Limit, Session Time, or Cooling-Off.
Set a specific amount and time frame (daily/weekly/monthly) that fits your budget and schedule.
Click Save or Confirm. You'll receive a confirmation message via email or SMS. Your limit is now active.
Find out how each tool in 39bet's responsible gambling program works.
Real-time tracking of how much you spend each session, with the option to receive monthly reports by email.
If you feel promotional offers are pushing you to play more than you should, you can opt out of all bonuses and promotions.
View your complete betting history from the past 30, 60, or 90 days. Analyze your wins and losses to make informed decisions.
Our specialist team is available anytime via live chat or email. Feel free to talk to us openly about any betting concerns.
Lock your account temporarily at any time in an emergency — no need to contact support.
We recommend using third-party filtering software to prevent underage family members from accessing betting sites.
We don't always notice when betting starts causing problems in our own lives. If you recognise any of the signs below, take action immediately.
If you notice five or more of the signs below in yourself, please reach out to our support team or a professional counsellor today.
Chasing losses by placing more bets.
You feel restless or irritable when you're not betting.
Hiding your betting from family or friends.
You're borrowing money or dipping into savings to fund your betting.
You've decided to stop but can't follow through.
Thoughts about betting are making it hard to focus at work.
Worry about betting is keeping you up at night.
Betting is causing tension in your relationships.
You no longer find betting enjoyable unless the stakes are higher than before.
Betting when you're stressed or feeling low.
Answer the questions below honestly – this is for your own benefit.
1. Did you exceed your budget on betting last month?
2. Have you tried to stop betting but couldn't?
3. Has anyone in your family expressed concern about your betting?
4. Do you lose track of time while betting?
5. After a loss, do you bet again the next day to try to "recover"?
If most of your answers are "Yes", email our support team today: support@39bet-jit.com – We'll help you take the right steps.
Follow these rules and betting will always be an enjoyable experience.
Think of betting as entertainment, not a source of income.
Set a fixed budget before each betting session.
Don't chase your losses.
Avoid betting when you're feeling low or under stress.
Take regular breaks and make time for other activities.
Never bet with borrowed money.
Avoid betting when you're under the influence of alcohol or any substance.
Make it a habit to stop when you're ahead – don't let greed take over.
Talk openly with family and friends about your betting.
If something feels wrong, don't wait — reach out for help.
Open an account today, set your limits, and enjoy a responsible gaming experience that's fun and safe.